Terms of Service
These terms set the baseline conditions for using LegalDesk.
Authorized use
Users must be authorized by their firm, protect their credentials, and use the platform lawfully. LegalDesk is practice-management software and does not provide legal advice.
Customer responsibility
Each firm controls its tenant, user permissions, legal records, billing data, and configuration. Firms are responsible for verifying exported reports and complying with professional obligations.
Professional engagement and AI
The AI assistant supplies general information and navigation, not legal advice, and may be incorrect. An enquiry, package request or payment does not automatically establish ongoing representation or guarantee an outcome. The receiving professional must confirm the scope and acceptance of legal work.
Payments and cancellations
Review the professional's service scope, fee and cancellation terms before requesting work. Lenco payments are credited only after server-side verification. Sandbox payments do not credit live invoices. If payment is confirmed but a slot or invoice changed, contact the professional and platform operator for manual reconciliation. Refunds and payouts are not automatically initiated by this platform.
Subscriptions and placement
Marketplace subscriptions are one-time prepaid terms, not automatic renewal. Switching plans begins a new term; unused periods are not automatically refunded or carried to another plan. Sponsored featured placement is labelled and expires with the paid term. It does not confer verification or affect review scores.
Availability
Features may depend on configured third-party services such as Firebase, email providers, and object storage. Scheduled maintenance and emergency security work may temporarily affect access.
Last updated: October 5, 2026. The platform operator must review these baseline terms and policies before public launch.